Researched guide · Checked on Nov 2, 2026
Don Quijote, often called Donki, is a discount store packed from floor to ceiling with snacks, cosmetics, medicine, electronics and souvenirs. Some stores are open 24 hours, and many offer tax-free shopping. Here is what to know before you go.
Quick answer
Open late: MEGA Don Quijote Shibuya Honten is open 24 hours, about 5 minutes on foot from Shibuya Station.
Tax-free: visitors can get tax back on ¥5,000 or more (before tax) at one store on one day. Since November 1, 2026, it works as a refund after a customs check when you leave Japan.
Bring your passport: the original passport, or a tax-free QR code from Visit Japan Web.
Payment: credit cards and many types of electronic money, including Suica and PASMO, though some only at certain registers.
What Don Quijote sells
Expect everything from Japanese snacks and sweets to cosmetics, medicine, daily goods, electronics and souvenirs, piled high in narrow aisles. It is a popular place to buy gifts to take home. See also our souvenirs guide.
MEGA Don Quijote Shibuya Honten
| Details | |
|---|---|
| Hours | Open 24 hours |
| Address | 28-6 Udagawa-cho, Shibuya |
| Access | About 5 minutes on foot from Shibuya Station |
| Tax-free | Available |
| Payment | Credit cards and electronic money such as Suica, PASMO, WeChat Pay and Alipay+ (some only at certain registers) |
Details come from Don Quijote’s official store page. Check the page for your branch, as hours differ: the nearby MEGA Donki Shibuya Bekkan is not open 24 hours. See our Shibuya guide.
Tax-free shopping at Don Quijote
- Who: non-residents who have been in Japan for less than 6 months and hold an eligible residence status.
- How much: at least ¥5,000 (before tax) of eligible items at the same store on the same day. For consumables such as food, cosmetics and medicine, Don Quijote sets an upper limit of ¥500,000 (before tax).
- Passport: bring the original passport. Since November 1, 2026, you can also show a tax-exemption QR code from Visit Japan Web.
- The new refund system: since November 1, 2026, the tax is no longer taken off at the register. Customs must confirm that the goods have left Japan within 90 days of purchase, you register a refund method within 180 days, and a designated provider pays the refund.
For the full process at the airport, see our tax-free shopping guide and Visit Japan Web.
FAQ
Is Don Quijote open 24 hours?
Some stores are. MEGA Don Quijote Shibuya Honten is open 24 hours; check the official page for other branches.
Is Don Quijote tax-free?
Yes, at stores offering tax-free, for non-residents spending ¥5,000 or more (before tax) at one store on one day. Since November 1, 2026, the tax is refunded after a customs check when you leave Japan.
Can I pay with Suica at Don Quijote?
Electronic money such as Suica and PASMO is accepted, but at some stores only at certain registers.
What should I buy at Don Quijote?
Japanese snacks and sweets, cosmetics, daily goods and souvenirs are popular.
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Sources
Store details and tax-free rules come from Don Quijote’s official website (checked November 2, 2026). Rules and hours can change, so please check before you shop.
